Terms and Conditions

These Terms of Use govern your use and access to information and resources across websites operated by 50StatesWireless  and its subsidiaries or affiliates (collectively “ 50StatesWireless ). Listed below, you can find terms for using 50StatesWireless website. This Website and other Websites operated or controlled by 50StatesWireless (collectively the “Site(s)”) include content, text, information, advertising, data, audio/visual materials, “applets,” and software (collectively, “Content”), as well as communication tools, access to email services (through 50StatesWireless or other email providers), online directories, administrative services, download areas, discussion forums, search, account management tools, access to certain content (e.g., community forums, support pages, news, or other supported content), certain diagnostic tools and other information (“Services”). The Services may themselves contain Content, and Content and Services are sometimes collectively referred to as the “Resources”. By using our Site, you represent that you are at least 13 years old. Persons who are at least 13 years of age but under the age of 18 may only use our Sites with legal parental or guardian consent. Accordingly, you agree that you are at least 18 years of age or older or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, representations and warranties set forth in the Terms; otherwise, please exit the Site. 50StatesWireless suggests that you take advantage of any access controls offered through the Site or third-party sites, which are designed to assist you in limiting or blocking access to certain types of web content you may feel are harmful to or inappropriate for minors. 50StatesWireless  may change or modify the Terms from time-to-time without notice other than posting the amended Terms on the Site. The amended Terms will automatically be effective when posted on our Site. Your continued use of our Site after any changes in these Terms shall constitute your consent to such changes.50StatesWireless reserves the right to change, modify or discontinue, temporarily or permanently, the Site (or any portion thereof), including any and all content contained on the Site, at any time without notice. You agree that 50StatesWireless shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site (or any portion thereof). The Sites provide you access to a wide variety of information, shopping, communications, games, advertising and other services, products, data and materials (“Content”). Some of the Content is owned by 50StatesWireless Intellectual Property II, 50StatesWireless Intellectual Property and/or its affiliates. Other portions are owned by non- 50StatesWireless companies or third parties such as suppliers, vendors, and licensors. Trademarks (including but not limited to the 50StatesWireless  logo) that are used or displayed on the Sites are owned by  50StatesWireless or its affiliates or by third parties other than 50StatesWireless that offer and provide products and services on or through the Sites. The  50StatesWireless trademarks may not be copied or used, in whole, partial or modified form, without the prior written permission of 50StatesWireless or, if applicable, its licensor. In addition,  50StatesWireless custom graphics, logos, button icons, scripts, and page headers are covered by trademark, trade dress, copyright or other proprietary right law, and may not be copied, imitated, or used, in whole, partial or modified form, without the prior written permission of 50StatesWireless. Other trademarks, service marks, registered trademarks, product and service names, and company names or logos that appear on the Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 50StatesWireless . You may not use any meta tags or any other “hidden text” utilizing a 50StatesWireless name, trademark, or product name without 50StatesWireless’s express written consent. In order to protect 50StatesWireless and its customers from fraudulent activity, we may implement reasonable procedures regarding any online orders including, but not limited to, validating information provided or limiting the amount of equipment (e.g. wireless phones) and/or services that may be ordered online by a single individual or entity. 50StatesWireless reserves the right to further limit quantities or to cancel or reject orders in its sole discretion. Whenever you provide us information on our Site, you agree to: (a) provide true, accurate, current and complete information and (b) maintain and promptly update such information to keep it true, accurate, current and complete.  If you provide any information that is, or we have reasonable grounds to suspect that the information is, untrue, inaccurate, not current or incomplete, 50StatesWireless may without notice suspend or terminate your access to our Site and refuse any and all current or future use of our Site (or any portion of the Site). Violating the security of our Site is prohibited and may result in criminal and civil liability.  50StatesWireless may investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.  Examples of security violations include, without limitation, unauthorized access to or use of data or systems including any attempt to probe, scan, or test the vulnerability of the Site or to breach security or authentication measures, unauthorized monitoring of data or traffic, interference with service to any user, host, or network including, without limitation, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, forging any TCP-IP packet header, e-mail header, or any part of a message header, except for the authorized use of aliases or anonymous remailers, and using manual or electronic means to avoid any use limitations.


Unlocking a  50StatesWireless device refers to disabling software that would otherwise prevent you from activating the device on another carrier’s network. However, due to different carrier technologies, an unlocked 50StatesWireless device may not work, or may experience limited functionality, on another carrier’s network. 50StatesWireless is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another provider’s network. 

Terms of Limited Warranty:

1. The limited warranty for any applicable Product begins on the date of your purchase and is only applicable for defects in material and workmanship that result in Product failure during normal usage.

2. The limited warranty extends only to the original purchaser (“Purchaser”) of the Product and is not assignable or transferable to any subsequent purchaser. The limited warranty extends only to Purchasers who purchase the Product in its original packaging from an authorized dealer or retailer. Upon request from 50StatesWireless, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.

3. During the limited warranty period, 50StatesWireless will replace or repair, at 50StatesWireless’s sole option, any defective Products or parts (except as excluded below) with new or refurbished Products or parts if such replacement or repair is needed because of Product malfunction or failure during normal usage. 50StatesWireless may, in its sole discretion, replace the Product with a different but comparable Product if the same exact Product is not available. The replacement Product may consist of refurbished equipment that contains used components, some of which have been reprocessed. All used components shall comply with Product performance and reliability specifications.

4. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. 50StatesWireless’s limit of liability under this limited warranty is the actual cash value of the Product at the time the Purchaser returns the Product to 50StatesWireless for repair, determined by the price paid by the Purchaser for the Product less a reasonable amount for usage. 50StatesWireless shall not be liable for any other losses or damages. These remedies are the Purchaser’s exclusive remedies for breach of warranty.

The Purchaser shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:

(a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of 50StatesWireless, including damage caused by shipping.

(b) The Product has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, “cancel-bots” or damage caused by the connection to other products not recommended for interconnection by 50StatesWireless.

(c)  50StatesWireless was not advised in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.

(d) The Product serial number plate or the enhancement data code has been removed, defaced or altered.

(e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product.

(f) The Product is outside of the limited warranty period.

6.  50StatesWireless shall not be liable for delay in rendering service under the limited warranty, loss of use of the service during the period that the product is returned for replacement or warranty service or for the loss or unauthorized use of customer passwords, personal information, contacts, pictures, videos, applications, music, ringtones and other content.

7.  50StatesWireless neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

8. This is the entire warranty between  50StatesWireless and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms.

9. This limited warranty allocates the risk of failure of the Product between the Purchaser and 50StatesWireless. The allocation is recognized by the Purchaser and is reflected in the purchase price. Some states do not allow the exclusion or limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Purchaser). This limited warranty gives the Purchaser specific legal rights and the Purchaser may also have other rights which vary from state to state. All new 50StatesWireless phones (except iPhones) are covered by manufacturer’s limited warranty, All reconditioned or refurbished phones sold by 50StatesWireless  (except iPhones) have a sixty (60) day limited warranty as do all wireless accessories sold by 50StatesWireless.

New Apple iPhones are covered by a one-year limited warranty offered and administered by Apple. Please visit apple.com for more information.

To the extent available for purchase, refurbished iPhones and certified pre-owned phones are not covered by a limited warranty but may be returned for an  exchange within thirty exchange (14) days of purchase. No refunds on refurbished or certified pre owned cell phones, tablets or laptops only exchanges within (14) days, must be not damaged and in original condition the way 50stateswireless.com delivers the product to the customer. Your last day to exchange the item is officially calculated from the date you receive your product. All new cell phones, tablets, laptops and smart watches sold from our website 50stateswireless.com/product/ may be returned for a refund within thirty (30) days of purchase.